Everything You Need to Know About Aeromexico’s Emotional Support Animal Policy
If you’re planning to fly with an emotional support animal on Aeromexico, there are a few important things you need to be aware of regarding their policy. In this detailed guide, I will cover everything from requirements for documentation and advance notice, to in-cabin guidelines and restrictions. By the end, you’ll have a full understanding of how to travel with an ESA on Aeromexico flights.
Documentation Requirements
- You must obtain a letter from a licensed mental health professional (therapist, psychologist, psychiatrist, etc.) on official letterhead. The letter must be dated within one year of your flight date.
- The letter must state that you have a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) and that you require the emotional support animal for travel or to alleviate one or more of the identified symptoms or effects of the disability.
- You’ll need to present the original letter at check-in and you may be asked for it again at the gate. Photocopies or pictures will not be accepted.
From my experience working in the mental health field, I know that obtaining an ESA letter can be a timely process, so planning ahead is crucial to avoid delays or being denied boarding. You’ll also want to keep your letter organized and easily accessible for check-in.
Advance Notice Requirements
Aeromexico requires at least 48 hours’ advance notice if traveling with an ESA internationally or on a flight with a connection. For domestic travel within Mexico with no connections, 24 hours’ notice is sufficient. When making your reservation, be sure to specify that you’ll be traveling with an ESA.
Not providing adequate notice can result in the animal being denied boarding if arrangements haven’t been made. Advance notice gives Aeromexico staff time to plan accordingly. Proper communication is important to ensure a smooth travel experience for both you and your animal.
In-Cabin Guidelines
Once onboard, your ESA must remain on the floor at your feet or in a pet carrier that can fit under the seat in front of you. The animal is not permitted to sit on seats or block aisles. Additionally:
- The ESA must remain harnessed, leashed, or contained at all times.
- It cannot sit on unoccupied seats or the customer’s lap.
- You are responsible for properly disposing of any waste and keeping the aircraft free of odor.
- Excessive barking or disruption is not allowed and the animal may be denied boarding if unruly.
It’s important the animal behaves appropriately as any sign of aggression or disruptive behavior could result in it not being accepted for transport. With practice and positive reinforcement training at home beforehand, most well-trained ESAs adapt well to flying.
Restrictions
While Aeromexico strives to accommodate passengers’ needs, some restrictions do apply for safety and logistical reasons:
- ESAs may not occupy the same row as an unaccompanied minor.
- Exotic or dangerous animals are prohibited.
- Due to size limitations, certain large dog and cat breeds cannot be accepted.
- If there is an animal allergy report from a previous flight, the animal may be denied boarding.
- For international travel, compliance with import/export country’s rules is required.
Planning and flexibility are key when traveling internationally with an ESA. Each country has unique quarantine and health certificate rules. It’s a good idea to contact the airline well in advance for updates on entry requirements.
Final Tips
here are a few extra tips from my experience flying with ESAs on airlines like Aeromexico:
- Planes can get stuffy, so be prepared with water and portable bowls in case your animal gets thirsty or needs to go potty.
- Bring hand wipes or pet-friendly disinfecting spray to clean up any hair or residue left behind.
- Ensure your pet is well-SOCIALIZED, well-behaved, and used to public spaces before traveling as a way to prevent stress or acting out.
- consider travel health insurance in case you encounter any issues or delays along the way.
Aeromexico aims to balance passenger needs with safety. By following their documentation rules and in-cabin guidelines, you can feel reassured knowing you and your ESA companion will receive the care and consideration needed throughout the flight experience. With proper planning, international travel is totally doable.
In closing, I hope this guide has provided a clear overview of everything you basically need to know about taking your emotional support pet on an Aeromexico flight. Let me know if you have any other questions! Safe travels.
Aeromexico Emotional Support Animal Policy Details
Animal Type | Requirements | Notes |
---|---|---|
Dogs | Vest/harness, valid medical letter, up-to-date vaccinations | Maximum of 2 dogs per passenger |
Cats | Carrier, valid medical letter, up-to-date vaccinations | Maximum of 1 cat per passenger |
miniature Horses | Proper paperwork, trained, vaccinated | Must meet requirements for ESA |
Other small animals | Approved carrier, meet health/safety standards | Subject to availability and restrictions. |
Notification | At least 48 hours before flight | To arrange for special handling as needed. |
FAQ
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What animals are allowed as emotional support animals on Aeromexico flights?
Aeromexico basically allows dogs and cats as emotional support animals on flights. Other species need additional approval.
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Do I need any documents for my emotional support animal?
Yup, you’ll need basically a letter from a licensed mental health professional saying you need the animal for emotional support. The letter cannot be older than one year.
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Is there a size limit for emotional support animals?
Aeromexico allows emotional support animals as long as they can fit comfortably in a carrier that can go under the seat in front of you. Really big dogs might not work basically.
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Are emotional support animals subject to any fees?
Sort of – emotional support animals fly free as your companion, but you need to pay a cleaning fee if your pet kind of makes a mess on the plane. At the same time, registered service animals fly free with no fees whatsoever.
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Do emotional support animals need any training?
Perhaps surprisingly, emotional support animals basically don’t need formal training on assistance tasks. They just need to behave appropriately in public. The animal owner remains responsible for the pet.
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What if my emotional support animal acts up on the plane?
If your pet causes any issues, the crew might ask you to cage them for the rest of the flight or even remove them from the plane. Remember, other passengers are counting on a relaxing, disturbance-free trip. Let’s keep it that way!
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Can I bring more than one emotional support animal?
Depends – Aeromexico allows a maximum of one emotional support animal per passenger. Any more than that would likely overwhelm the cabin. Also, you’ll need documents for each animal.
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Are there any travel times I should avoid?
Peak travel times like holidays are kind of a bad idea with emotional support animals. Planes will be super full and noisy, possibly stressing pets. Red-eye flights can be a challenge too. Book off-time flights if possible for a quieter trip.